Returns & Exchanges
We want you (and your little one!) to love your purchase. Read about returns and exchanges here.
- 3+ months
- Easy Grip™ design
- Multiple teething surfaces
- pûrICE™ Gel stays colder longer
Buy it with
Teething can be a tough gig, but we’re here to make it a breeze (literally). The Nuby IcyBite™ Keys aren't just another teether; they’re a multi-sensory adventure designed to keep those tiny hands busy and those sore gums happy!
Why Your Little One Will Love Them:
- The Big Chill: Want to level up the relief? Pop these keys in the fridge! Our non-toxic pûrICE™ Gel stays cooler for longer than water-filled teethers, providing a refreshing, icy touch that works wonders on tender spots.
- Textured for Success: Each "key" features soft, offset surfaces that gently massage sensitive gums and help those new pearly whites break through.
- Easy-Peasy Grip: We designed these colorful shapes specifically for small hands to grasp, helping your baby develop motor skills while they find that perfect chewing angle.
- Visual Pop: Bright, bold colors keep your baby engaged and stimulated, turning a "cranky" afternoon into playtime.
Order Processing
We process orders within 1-3 business days, typically shipping the next business day when possible. Processing times may vary based on order volume and seasonal factors.
Delivery Times
- Standard Shipping: 5-10 business days
- Expedited Options: Available at checkout for faster delivery
- Free Shipping: Available on orders over $45 (ships via most cost-efficient method)
Note: Orders shipping outside the continental US may require additional delivery time. Large orders and peak seasons (especially Thanksgiving through Christmas) may result in longer processing and delivery times.
Returns
We accept returns of unopened and undamaged products within 60 days of purchase:
- Mail unopened, undamaged items to our return address
- Include a note with your order number and refund request
- Once received, we'll process your refund
IMPORTANT: We can only accept returns of:
- UNOPENED and UNDAMAGED items
- UNOPENED PAIRS of replacement parts (please compare replacement parts to originals before opening)
Questions or Changes? Need to cancel an order or have questions? We're here to help!
- Phone: (800) 825-2399
- Email: orders@nuby.com
- Hours: Monday-Friday, 8:00am-5:00pm Central Time
Thank you for your patience and understanding as we work to get your Nuby products to you!
Support
Please contact us for support.
