Returns & Exchanges
We want you (and your little one!) to love your purchase. Read about returns and exchanges here.
- 2024 & 2025 Best of The Bump Award Winner
- Looks & feels just like an adult version
- Real life-like toilet flushing sound
- Splash guard for both boys and girls
- Anti-skid rubber base to keep chair from sliding
- Back tank locks in place and fits full sized baby wet wipes
My real potty is the perfect solution to your little ones toilet training needs. Practice makes perfect when it comes to toilet training. (Trust us we've been there!) So what better way to do it than with this realistic training toilet that looks and feels just like an adult version? Who knew an adult-looking toilet on a mini scale could be such a must-have?! With so many awesome features--including a real life-like toilet flushing sound when you press the flush button, a lid that opens & closes, and an integrated splash guard design that actually stays in place--you'd be potty not to get your little one practicing using this. What else makes this training toilet awesome? Well it's got a back tank that locks in place and fits full sized wipes, it features an anti-skid rubber base so it won't be sliding away while there's a training session taking place, and the pot is removable for super easy cleaning. Every kid is different, but when it comes to the right time for your little one to start their potty training journey, you can be confident they'll get it much more easily and quickly with this portable toilet by your side!
- 2024 & 2025 Best of The Bump Award Winner
- Looks & feels just like an adult version
- Real life-like toilet flushing sound when you press the flush button
- Splash guard for both boys and girls
- Anti-skid rubber base to stop the potty chair from sliding
- Back tank locks in place and fits full sized baby wet wipes
Order Processing
We process orders within 1-3 business days, typically shipping the next business day when possible. Processing times may vary based on order volume and seasonal factors.
Delivery Times
- Standard Shipping: 5-10 business days
- Expedited Options: Seasonally available at checkout for faster delivery
- Free Shipping: Available on orders over $50 (ships via most cost-efficient method)
Note: Orders shipping outside the continental US may require additional delivery time. Large orders and peak seasons (especially Thanksgiving through Christmas) may result in longer processing and delivery times.
Exchange & Return Policy
We want you to be completely satisfied with your purchase. Please review the following guidelines before initiating a return or exchange.
Eligibility
We accept returns on unopened and undamaged items within 60 days of purchase. Items that are damaged or defective may be returned even if opened, provided the damage or defect was not visible until the packaging was removed.
Please note that replacement parts should be compared to your original parts before opening to confirm they match. We can only accept back unopened pairs of replacement parts.
How to Return an Item
- Standard returns: Mail your unopened, undamaged item(s) to the address below. Include a note with your order number and a request for a refund. Once we receive your return, we will process your refund promptly.
- Damaged or defective items: Contact us first to receive a pre-paid return label. Include a note with your order number and indicate whether you'd prefer a refund or replacement. We will process your request upon receipt.
Ship Returns To:
Nuby – Online Orders
Attn: Returns
3030 Aurora Ave.
Monroe, LA 71201
Contact Us
If you have any questions, our team is happy to help.
orders@nuby.com
1-800-825-2399
Support
Please contact us for support.
