Returns & Exchanges
We want you (and your little one!) to love your purchase. Read about returns and exchanges here.
- Special Easter savings - 30% off for a limited time!
- Complete sensory play set with 6 engaging toys
- Perfect for ages 3-6+ months
- Makes a memorable Easter basket (*basket not included)
Hop into springtime fun with our Bunny Basket Bundle - now 30% off! Keep those little hands busy with the Egg Popper teether, featuring engaging pop bubbles that develop fine motor skills while providing gentle relief. No basket is complete without the adorable Silicone Bunny Basket Teether, designed with multiple teething surfaces and cute seasonal characters. Our duo of Carrot Teethers is here for quick relief - both the classic and tube designs offer different textures to massage tender gums. Watch their stacking skills blossom with the colorful Sun Stacking Toy, designed to encourage creativity and cognitive development as little ones build and play. Complete their springtime adventures with our cheerful Watering Can Bath Toy, perfect for splashing around in the bath or outdoor playtime.
- Special Easter savings - 30% off for a limited time!
- Complete sensory play set with 6 engaging toys
- Perfect for ages 3-6+ months
- Makes a memorable Easter basket (*basket not included)
Order Processing
We process orders within 1-3 business days, typically shipping the next business day when possible. Processing times may vary based on order volume and seasonal factors.
Delivery Times
- Standard Shipping: 5-10 business days
- Expedited Options: Available at checkout for faster delivery
- Free Shipping: Available on orders over $45 (ships via most cost-efficient method)
Note: Orders shipping outside the continental US may require additional delivery time. Large orders and peak seasons (especially Thanksgiving through Christmas) may result in longer processing and delivery times.
Returns
We accept returns of unopened and undamaged products within 60 days of purchase:
- Mail unopened, undamaged items to our return address
- Include a note with your order number and refund request
- Once received, we'll process your refund
IMPORTANT: We can only accept returns of:
- UNOPENED and UNDAMAGED items
- UNOPENED PAIRS of replacement parts (please compare replacement parts to originals before opening)
Questions or Changes? Need to cancel an order or have questions? We're here to help!
- Phone: (800) 825-2399
- Email: orders@nuby.com
- Hours: Monday-Friday, 8:00am-5:00pm Central Time
Thank you for your patience and understanding as we work to get your Nuby products to you!
Support
Please contact us for support.
