Nuby’s Flip-It Active Stainless Steel Water Canteen is designed with a Soft Flex Silicone straw that is gentle on your child’s teeth and gums. With available replacement kits for the silicone straw, parents can have a backup while cleaning. The replacement kit for the straw enables parents to enjoy the longevity that Nuby products provide their family.
- 2-pack replacement kit
- Soft silicone straw is gentle on gums and teeth
- Dishwasher safe for parents’ convenience
- Made to fit Nuby’s Thirsty Kids Flip-It Active Stainless Steel Water Canteen
Order Processing
We process orders within 1-3 business days, typically shipping the next business day when possible. Processing times may vary based on order volume and seasonal factors.
Delivery Times
- Standard Shipping: 5-10 business days
- Expedited Options: Available at checkout for faster delivery
- Free Shipping: Available on orders over $45 (ships via most cost-efficient method)
Note: Orders shipping outside the continental US may require additional delivery time. Large orders and peak seasons (especially Thanksgiving through Christmas) may result in longer processing and delivery times.
Returns
We accept returns of unopened and undamaged products within 60 days of purchase:
- Mail unopened, undamaged items to our return address
- Include a note with your order number and refund request
- Once received, we'll process your refund
IMPORTANT: We can only accept returns of:
- UNOPENED and UNDAMAGED items
- UNOPENED PAIRS of replacement parts (please compare replacement parts to originals before opening)
Questions or Changes? Need to cancel an order or have questions? We're here to help!
- Phone: (800) 825-2399
- Email: orders@nuby.com
- Hours: Monday-Friday, 8:00am-5:00pm Central Time
Thank you for your patience and understanding as we work to get your Nuby products to you!
Support
Please contact us for support.
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